We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and relevant legislation.
We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 30, 2014.
When you submit personal information on the Site you are consenting to the manner in which we will collect, use, disclose and otherwise manage your personal information, as set out below.
Here’s what we collect
We may collect the following information:
- Contact information including email address
Here’s what we’ll do with the information we gather:
We require this information to understand your needs and provide you with a better service. In particular, we may use the information for:
- To open and manage an account,
- To deliver requested products and services,
- Internal record keeping,
- Improving our products and services.
- Sending promotional email to the email address you provided about products, special offers or other information we think you may find interesting,
- Contacting you for market research purposes, and/or
- Customizing the website according to your interests.
Here’s what we won’t do with the information we gather
- We will not provide your information to third-party partners.
- We will not sell your information.
When you submit personal information on our website, your information is protected both online and offline. By using Stripe or Paypal as our payment options, we do not have access to your credit card details. Only you can produce a charge by placing an order.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.
We utilize “cookies” which, if you allow their use, store small amounts of data on your computer when you visit the Site. Cookies assist us in tracking which of features of the Site you like best. Therefore, cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings. Our Site is viewable even if you disable the cookie function on your browser. However, if you disable cookies, main functionality like account login and checkout may not work.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. The cookie helps us analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can be tailored to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Access to Personal Information by Companies that Work on our Behalf
Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share personal information with their affiliates and with service providers whom they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your personal information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (Canada Post). Service providers are asked not to use your personal information for any purpose other than making the delivery.
Sale of Business
In the event that we or some of our assets are sold or transferred or used as security, your personal information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings
We may also disclose personal information to assist in debt collection where you owe a debt to us.
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Controlling your personal information
You may choose to restrict the collection or use of your personal information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us by email.
Please note: We will not sell, distribute, or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties we think you may find interesting.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers.
Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with Canadian Anti-Spam Laws. All personal details relating to subscriptions are held securely and are never shared.
Email marketing campaigns published by this website or its owners may be tracked. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used only to refine future email campaigns and supply the user with more relevant content based around their activity.
Subscribers may unsubscribe at any time through an automated system, through a link at the footer of each email campaign.