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Orders over $50 | Flat Rate Shipping Also Available: $6 USA/ $12 to CAN/ $20 International

I want it now, and I want it delivered...
Where do you ship?

Lowen’s now ships worldwide.

How much is Shipping?

For orders originating in North America, Lowen’s covers the cost of shipping on orders greater than or equal to $50.00 before taxes. Orders less than $50.00 ship for a flat fee of $6.00 to US, $12.00 to Canadian and $20 to international destinations.

Who do you ship with?

The friendly folks at Canada Post.  For our customers in the lower 48, your trusty United States Postal Services takes over shipping when your order crosses the boarder.

What shipping options are there for Canadians?

Within Canada, whether you choose flat rate shipping or have us pay, your package is shipped Canada Post Expedited Parcel. This means that once received, Canada Post will get your order into your hot little hands within 3-7 business days.

Why the variance, well it all depends on how close your location is to Calgary, Alberta, Canada. The further away you are from us, the longer it takes. If you want your order quicker, you can opt for Express Post and get your order in as little as two business days or Priority Post, which offers next day service, but it’ll cost ya.

These shipping options are available in the drop down menu but the default settings are flat rate or free shipping.

What shipping options are there for Americans?

For US bound orders, whether you choose flat rate shipping or have us pay (“free shipping”), your package is shipped via the United States Postal Service. This comes complete with tracking and should get to you within 2-5 business days within the Continental US.  Your package will originate from our warehouse based in Sweet Grass Montana and US orders are shipped out weekly on Wednesdays.

Where the hell is my order?

Oh man. Yeah, we hate that feeling of anticipation. Then comes the questioning, then the anxiety. Did they ship it? Are they ripping me off? I haven’t ordered from them before… This sucks!

Don’t feel that way?

Maybe it’s us.

Anyhow, all orders receive tracking and you will get your tracking information once your order is queued up to ship.  Now, your package may not have the full tracking information when you receive your first notice and this is because Canada Post/USPS have not yet inputted your shipment into their system.  For Canadian orders, give it a day or two and for US bound orders, these are shipped out every Wednesday so your tracking data may take a little time.

In Canada, you can track your order directly at Canada Post using the number we provided you here. For our friends to the south, you can use plug your tracking number on their site here.

What about customs, duties, brokerage, blood typing, inseam?

Shipping through Canada Post/USPS, you should not incur any extra charges but please check with your customs agency if you have any uncertainty. (We have shipped a lot of packages and if there were extra charges, believe us, we’d hear about it.)

My package looks beat up and the contents are (cracked, broken, spilled)...

Unfortunately the mail service (Canada Post/USPS) is less than gentle on our shipments.  If your order is in a bad state, please email us to let us know as soon as you receive it and include a photo of the package and any damage to the items. We will promptly reply and work with you to remedy the situation.

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